We can be reached via e-mail at: [email protected]
Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Conditions of Use
Your receipt of an electronic order confirmation does not signify our acceptance of your order , nor does it constitute confirmation of our offer to sell. OEMautointegration.com reserves the right at any time after receipt of your to accept or decline your order for any reason. OEMautointegration.com may require additional verification or information before accepting any order. Once you have placed a online , phone order , or other type of order with OEMautointegration.com , you have entered in a contract to purchase and your credit card will be charged immediate attention.
Privacy Policy
OEMautointegration.com respects your privacy. When accessing our website , will obtain certain information about you during your visit. How we handle information we learn about you depends upon what you do when visiting our site.
OEMautointegration.com will not sell or otherwise transfer any such personal information to individuals or entities outside of OEMautointegration.com without your approval.
OEMautointegration.com will not give out any information in regards to your online order information as well. All credit card numbers , email address , phone numbers and other identifiable information is securely stored in our system. OEMautointegration.com reserves the right to change this policy at any time. This statement and the policies outlined here are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
Ordering Procedure
When you order from us we put you in line to receive the product if it is not in stock. Some speciality items may need to be ordered from overseas and can take 4-6 weeks for delivery. However if you order from us and a problem occurs , these are the steps to follow.
If you order a product , your credit card is charged immediately as stated above. We will notify you the status of the order and the product availability.
Shipping and Returns
OEMautointegration.com drop ships some products and ships others direct. All products are shipped UPS , FedEx and USPS. Special arrangements may need to be made for out of the country orders and oversize packages.Shipping is free within the ContinentalUSA. Tracking numbers can be received by email. In the event a product arrives damaged to your location , please follow the steps listed below. If these steps are not followed , your shipment may not be able to be covered by insurance.
International Shipping is available on most items .Please contact us at [email protected] for prices.
Take pictures of the damaged area of the product and email them to us at [email protected]
Keep the product and its original packaging and box.
Make a list of the damaged or lost item(s)
OEMautointegration.com will contact the shipper once we receive the email info above to schedule a pickup , DO NOT send it back to us.
Once the product is picked up and inspected by shipping company , claim may take 1-3 weeks. then replacement will be sent.
In the event that the shipping company does not pay out the claim , we will work it out.
The FedEx rates shown at time of checkout are dimensional rate from FedEx. If your shipment weight is too much then contact us for a shipping quote. If there is an error in the shipping rate quoted we will contact you and let you know of the changes. International orders (outside the US) are not automatically processed as we may require additional information from you.
If a product is ordered and not wanted , the UNUSED item can be returned for a full refund if returned in original condition. Shipping is not refundable in either direction. All items wanting to be returned or that are damaged MUST be reported within 5 days of receiving the shipment to be considered. No Items will be returned after 30 days.
In the event that the product you ordered is sent either incorrectly or processed wrong by Oem Auto Integration we will except the package back and reimburse you for the return shipping on your next order with us. We will evaluate the situation before we determine the shipment was incorrect.
To return a item back to us , please do the following:
Contact a Representative to receive a confirmation number. All packages returned without a Confirmation number will be refused.
Package the item up in original packaging unless deemed unuseable.
Include a copy of your receipt.
Write a brief description of the problem with the product.
If you have a receipt for the return shipping include that as well.
We do not accept any freight collect packages.
Once we have received the above information we will notify you via email or phone and let you know the status.
Payment Terms
OEMautointegration.com accepts Visa , Mastercard and PayPal with appropriate billing and shipping addresses.All orders can be completed online if applicable All orders are paid in full at time of purchase. Price and shipping cost is subject to change anytime because of currency exchange rates.
Warranty
All products come with the warranty that is applied directly by the manufacturer. OEMautointegration.com does not offer any of their own warranties and are not responsible for product failures or failures due to installation. All products that are race use only as suggested by the manufacturer and should be installed by professional service centers only. As stated above we are not responsible for shipping cost other then by our own mistake of incorrect shipping. The warranty should be handled by the customer and the manufacturer directly.
Miscellaneous
OEMautointegration.com began to provide consumers with the best possible way to purchase performance products. We understand situations arise that can make you as the customer upset. We are here to help you and will always do our best to solve the situation. Please visit our contact page for several ways to contact us.